Inside Sales Representative / Canton, MA Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets : our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visitsolera.com.
The Role The Inside Sales Representative (Customer Experience Executive) is responsible for generating revenue growth within a targeted area of the country. The successful candidate will help grow the customer (adjuster) base within their area, and ensure that our retention remains high. The candidate will know how to engage directly with our outside customers, as well as Enservio’s internal teams. Previous experience in property insurance is a plus but not a requirement as the higher priority is demonstrated success in reaching sales and revenue goals.
What You’ll Do Goals :
Responsible for revenue growth within an assigned territory
Increase frequency of use from the adjusters within an assigned territory
Increase adjuster retention within an assigned territory
Responsibilities :
Act as the primary point of contact for adjusters within an assigned territory
Build meaningful and trusted relationships with adjusters
Provide exceptional customer service experience
Win new assignments (claims) from adjusters
Responsible for post-claim follow-up and adhering to Enservio’s Cadence process
Manage the intake and delivery process
Work collaboratively with the
Inside Sales • Madrid, Madrid, España