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Luxury Retail Leader

Luxury Retail Leader

beBeeManagerMadrid, Madrid, España
Hace 6 días
Descripción del trabajo

Deputy Boutique Manager Job Description

A TAG HEUER BOUTIQUE ASSISTANT MANAGER IS…

Key Responsibilities :

  • Plays an active role on the sales floor, increasing boutique sales and achieving objectives.
  • Analyzes store performance KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies business opportunities, and establishes 360° action plans to tackle them.
  • Stays updated on watch industry and local market competitive environment.

Team Leadership Skills :

  • Supports boutique manager setting individual and collective objectives, following performance, and realizing reviews of team members.
  • Shadows and supports team members on the floor, provides immediate feedback, develops them in their current roles.
  • Ensures team motivation and cohesion while promoting a positive, inclusive, and supportive work environment.
  • Sources and hires new team members.

    • Client Development Expertise :

  • Leads team to develop long-term relationships with clients.
  • Supports boutique manager setting and following collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments…).
  • Ensures qualitative client data collection and leverages data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business.

    • Operational Excellence Supervision :

  • Oversees boutique operational processes, front and back, in line with internal guidelines : inventory, cash, security, store opening and closing, etc.
  • Ensures compliance with internal control policy.
  • Supervises store expenses and maintenance.

    • Requirements :

  • Management experience in luxury retail environment.
  • Creative business driver, results-oriented.
  • Excellent interpersonal, communication, and presentation skills.
  • Inspirational leader, able to coach and develop high-performing team.
  • Client-centric mindset, focused on recruiting new clients and growing active client base.

    • Languages Required :

  • Native or fluent in Spanish.
  • Fluent in English.

    • This is an exciting opportunity for a dynamic and experienced professional to join our team as Deputy Boutique Manager. As a key member of our leadership team, you will be responsible for driving sales growth, developing strong client relationships, and overseeing the day-to-day operations of the boutique. If you have a passion for luxury retail, excellent leadership skills, and a client-centric approach, we encourage you to apply.

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    Luxury Retail Leader • Madrid, Madrid, España