Network Engineer

Hi,

We are looking for an on-site Network Engineer L1 with 3–4 years of relevant experience.

Work Type : Dispatch

Contract : B2B

Location : Spain, Leon

Language Required : English B2

Start Date : ASAP

Please let me know if you’re currently available and interested in the dispatch role. Network Support L1+ skills :

Network Engineer JOB DESCRIPTION

Objectives of this Role :

Level 1 Network Support Engineer will monitor the networks and ensure security standards are met. Network Engineers will also be responsible for troubleshooting and fixing problems.

Job Description for Network Support Engineer :

• The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients.
• Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues.
• Installation / Configuration of Routers and Switches.
• Trouble shooting and resolve network base problems for customers or Troubleshooting circuit faults and working with carriers to achieve fault resolution.
• Handling customer enquiries and support issues using a ticketing system
• Proactive network monitoring of alarms via monitoring tools
• Ensuring SLA’s are not breached
• Escalation of faults / outages, taking action to restore services

Education :

Bachelor’s Degree in Computer Science or IT related field or Networking is preferred

Other Skills :

Solid understanding of Microsoft Desktops

Awareness of networking principles and technologies

Excellent communication skills

High level of customer service

General networking, TCP / IP principles & DNS knowledge

Flexible approach to work with the ability to work effectively under pressure

Certification :

CCNA

CISCO

CCNP

Alternative Titles :

Service desk analyst.

Network engineer.

Associate Network engineer

Network architect.

Network manager.

Wireless network engineer.

Telecommunications manager or specialist.

Pre-sales engineer

Network Operations Center Engineer