Overview Sales Development Representative Job Description
As a Sales Development Representative, you will be responsible for validating and nurturing leads and customer data quality. Your primary goal is to develop and manage multichannel communication activities to support audience engagement, lead nurturing, conversion, retention, and reducing churn rates.
Responsibilities Manage multichannel communication activities to validate, nurture and place information of validated leads into the central CRM system.
Pass on Marketing Qualified Leads to the Sales team or business partner sales team.
Plan and manage contact strategies to support audience engagement, lead nurturing, conversion, retention, and reduce churn rates.
Liaise closely with other departments and engage stakeholders to ensure the CRM and tools are fully embedded across all integrated campaigns, and ensure a fast and efficient lead passing process.
Knowledge for all technical aspects of the CRM and email system, to ensure optimization, delivery, and service.
Maintain accurate and clean customer records in CRM database, including all interactions, customer contacts, and product ownership information.
Requirements Bachelor\'s Degree or equivalent education.
2-4 years\' experience of software sales and lead management.
Excellent verbal and written communication skills.
Online relationship building skills.
Enthusiastic, energetic, motivated with a positive attitude.
Ability to obtain sales-level understanding of numerous complex products and pricing.
Flexibility in scheduling due to different time zones and locations.
A proactive, self-managed, analytical, and problem-solving mindset.
Passion for digital techniques and technologies.
Advanced English and required native language skills.
The person will be responsible for SPIGiT region.
Benefits This role offers an excellent opportunity for personal and professional growth, working with a dynamic team and developing your skills in sales development and customer relationship management.
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Ambassador • Madrid, Madrid, España