Information Technology System Administrator

Qualifications

Proven expertise in Mac / iOS device management using Microsoft Intune.

Extensive experience with Microsoft 365 administration, including Azure AD, Conditional Access, and security best practices.

Strong experience managing and integrating Microsoft Teams with third-party conferencing hardware, particularly Cisco.

Familiarity with the Teams Pro portal and Cisco device management for video conferencing.

Excellent troubleshooting, analytical, and problem-solving skills.

Ability to work independently, manage multiple priorities, and contribute effectively to a team environment.

Relevant industry certifications (e.g., Microsoft Certified : Modern Desktop Administrator Associate, Cisco certifications) are a strong plus.

Excellent English B2-C1.

Key Responsibilities

The successful candidate will be responsible for the optimization, troubleshooting, and daily management of the following environments : Mac / iOS Device Management, Microsoft 365 Administration, Teams Video Conferencing and Cisco Integration.

Mac / iOS Device Management

• Administer and maintain our Mac and iOS device fleet using Microsoft Intune (Microsoft Endpoint Manager).
• Develop, deploy, and manage configuration profiles, application deployments, and security policies for Mac and iOS devices.
• Ensure device compliance, implement Zero-Touch deployment (Apple Business Manager), and manage lifecycle for all Apple hardware.
• Troubleshoot complex hardware, software, and networking issues unique to the Mac / iOS ecosystem.

Microsoft 365 Administration

Teams Video Conferencing and Cisco Integration

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