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Human Resources Manager

Human Resources Manager

PaymentGenes RecruitmentMadrid, Comunidad de Madrid, España
Hace más de 30 días
Descripción del trabajo

Are you a strategic HR professional passionate about building high-performing, engaged, and diverse teams? Join a fast-growing global Payment Orchestrator at the forefront of fintech innovation, helping businesses optimize revenue through seamless access to credit / debit card processing, eWallets, and Alternative Payment Methods (APMs).

We are looking for a dynamic HR Manager to lead and manage all aspects of Human Resources. This is a key leadership role within a fast-paced, international environment. You’ll partner with leadership to align HR strategies with business goals while ensuring a positive, compliant, and inclusive workplace culture across global operations.

This is a full-time, fully remote position

Key Responsibilities

Talent Acquisition & Retention

  • Lead full-cycle recruitment for key global roles with a strong focus on candidate experience
  • Develop and implement hiring and retention strategies tailored to a competitive international market
  • Design and oversee onboarding processes that integrate new employees effectively into our culture
  • Build and implement scalable HR policies aligned with international labor laws and best practices
  • Partner with leadership on strategic workforce planning, organizational design, and policy development
  • Ensure compliance across multiple jurisdictions including the U.S. and Europe

Employee Engagement & Relations

  • Serve as a trusted HR advisor for employees and managers alike
  • Create and lead initiatives that support employee engagement, wellness, and professional growth
  • Oversee performance management processes including goal-setting, appraisals, and feedback
  • Learning & Development

  • Identify skill gaps and design training programs that support both role-specific and general employee development
  • Collaborate with department heads on career pathing and succession planning
  • Manage and evaluate global compensation and benefits programs for competitiveness and fairness
  • Conduct regular reviews to align offerings with market trends and employee expectations
  • HR Data & Reporting

  • Maintain accurate HR records and generate workforce reports (e.g., attrition, engagement, DEI metrics)
  • Use data insights to continuously improve HR strategies and decision-making
  • Culture & DEI

  • Champion company values and culture in all HR initiatives
  • Lead diversity, equity, and inclusion (DEI) efforts to create an inclusive and empowering work environment
  • Requirements

    Experience & Education

  • 5+ years in HR leadership roles—ideally in fintech, SaaS, or other fast-paced, high-growth environments
  • Bachelor’s degree in Human Resources, Business Administration, or related field (certifications like PHR, SHRM-CP, or CIPD are a plus)
  • Deep knowledge of global HR practices and employment laws, particularly in the U.S. and Europe
  • Strong interpersonal and communication skills with the ability to navigate complex, multicultural teams
  • Strategic thinker with a track record of aligning HR initiatives to business goals.
  • Fluent in English and Spanish (bonus points for Portuguese, French, or German)
  • Tools You’ll Use

  • HRIS platforms like Factorial, BambooHR, or Workday
  • Remote collaboration and performance management tools like Slack, Trello, or Lattice
  • Competitive salary and comprehensive benefits
  • A key role in shaping the HR strategy of a growing global fintech leader
  • A flexible, fully remote work environment
  • Ongoing professional development and career growth opportunities
  • A collaborative and inclusive company culture that values innovation, ownership, and integrity
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