Kickstart your career with Patrique Mercier Recruitment JP and experience the beauty of Greece while working as a Spanish Customer Service Representative for a major tech company! We are offering a unique opportunity that includes paid relocation to help you transition into this fantastic role. You will be part of a dynamic team dedicated to providing top-notch customer support to Spanish-speaking clients, ensuring their needs are met with efficiency and care. This is your chance to grow professionally in a fast-paced tech environment while enjoying the stunning landscapes and rich culture that Greece offers. If you are passionate about technology and customer service and are eager for a new adventure, we want you on our team!
Responsibilities
- Deliver exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and live chat.
- Address customer inquiries, troubleshoot issues, and provide effective solutions to ensure satisfaction.
- Stay knowledgeable about the tech company’s products and services to assist customers accurately.
- Document all customer interactions in the company's CRM system to maintain accurate records.
- Collaborate with team members to enhance service delivery and customer experience.
- Engage in ongoing training sessions to improve service skills and product knowledge.
- Contribute to team meetings to discuss feedback and propose improvements in customer service processes.
Requirements
Fluent in Spanish, both written and spoken; proficiency in English is required.Excellent communication and interpersonal skills with a strong focus on customer service.Ability to work efficiently in a fast-paced, customer-centric environment.Strong analytical and problem-solving skills with attention to detail.Previous experience in customer service or a related tech field is preferred.Proficient in using CRM systems and other customer support software.A positive mindset, adaptability, and enthusiasm for learning new technologies.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )