General Manager
Property Description
SLS Barcelona brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness center. Say farewell to the ordinary!
What we are looking for...
We are seeking for a talented General Manager who delivers exceptional hospitality to our guests; leads our team in a motivational, energizing and effective manner; and returns business results.
Management
- Oversee the entire property, ensuring profitability and profit margins.
- Manage the daily operations of the property. Monitor and evaluate profitability. Develop and utilize dashboards to track business activity.
- Assess material and immaterial resources necessary for smooth operations.
- Organize the supply of materials, equipment, and provisions.
- Responsible for legal compliance and follow-up.
Business Development
Be accountable for achieving the commercial, managerial, and financial objectives of the hotel.Prepare the budget and implement action plans to ensure profitability.Adapt flexibly, intelligently, and proactively to the needs of the business while anticipating future challenges.Continuously adjust the service offering according to guest trends.Conduct market and competitor analysis.Monitor and evaluate service quality.Implement promotional initiatives for the property.Leadership & Communication
Act as the hotel’s first “ambassador” with guests and local institutions.Ensure guest, team and owner satisfaction and the quality of services offered.Supervise, lead, and manage a team of 400 team members while developing their skills.Assess training needs and implement actions accordingly. Handle recruitment and terminations.Lead meetings.Manage press relations and coordinate public relations.What we are looking for...
Language skills : Fluent in Spanish and English (additional Catalan / French an advantage).Industry experience : Minimum 10 years of experience in upscale or luxury hospitality, with at least 5 years in senior leadership roles.Lifestyle expertise : Strong background in lifestyle or design-driven hotels, with a deep understanding of brand positioning, guest experience, and market differentiation.Operational excellence : Demonstrated success in managing large-scale hotel operations (rooms, F&B, events), ensuring high service standards and profitability.Turnaround track record : Proven experience in revitalizing underperforming properties, introducing creative concepts and initiatives that drive topline revenue growth, guest satisfaction, and team engagement.Commercial acumen : Strong grasp of financial performance, revenue management, and strategic business planning.Leadership : Collaborative, innovative, and results-oriented, with the ability to inspire diverse teams and foster a culture of creativity and accountability.Stakeholder management : Experience working with ownership groups, asset managers, and corporate teams, balancing strategic alignment with local execution.Entrepreneurial spirit with a passion for innovation and guest-centric experiences.Strong communication and interpersonal skills, able to represent the property with confidence in both local and international markets.Resilient, adaptable, and solution-driven, with the ability to thrive in a highly competitive and dynamic environment.What's in it for you...
Command the stage at SLS Barcelona, where five-star hospitality meets audacious creativity.Lead a powerhouse team driven to outpace the competition and redefine what luxury feels like.Thrive in a culture that celebrates innovation, rewards relentless standards, and challenges the expected.Unlock a competitive package, global growth opportunities, and the prestige of leading within Ennismore and Accor.Indulge in lavish perks, with exclusive access and benefits across our portfolio of iconic brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
