Client Account Director - Remote

Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.

Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. We combine technology, marketing, and human expertise to meet clients’ recruitment targets while empowering jobseekers to up-skill and succeed.

We’re looking for an energetic and target-driven Account Manager to join our team. You’ll coordinate between our clients and internal teams (Marketing, Product, and Call Center) to ensure a steady pipeline of qualified drivers. You’ll gather client feedback, monitor candidate progress, and create clear, data-driven reports to showcase performance and improvement opportunities.

This is a client-facing role that blends relationship management, recruitment operations, and strategic communication — perfect for someone who thrives in a fast-paced, mission-driven environment.

Collaborate closely with Marketing to generate leads, Product to optimize candidate flows, and Call Center teams to ensure conversions.

~ Gather detailed feedback from clients on candidate quality, fit, and onboarding outcomes.

~ Prepare weekly and monthly performance reports for both internal and client stakeholders.

~ Represent Service Club professionally as a trusted recruitment partner in every interaction.

Proven experience in Account Management or Recruitment, ideally in delivery / logistics / mobility sectors.

Strong understanding of volume hiring and candidate lifecycle management.

Analytical mindset with the ability to translate data into actionable insights.

Proficient in CRM systems and reporting tools (Google Sheets, Excel, etc.).

Fluency in English (additional European languages are a plus).

Competitive salary with performance-based bonuses.

~ Opportunity to work with leading delivery and mobility brands across Europe.

~ Extra day off – Celebrate your birthday with a paid day off!

Prime location – Our office is in the heart of Barcelona, right by the Catedral de Barcelona, offering one of the best city views.

Hybrid work model – Work 2 days from the office, 3 days from home, plus the flexibility to work remotely for up to 3 consecutive weeks (subject to approval).

Wellness & social perks – Enjoy team-building activities, wellness sessions and pet-friendly offices provided by OneCoWork.

Free coffee, tea, and drinks – Stay energized throughout the day.

At Service Club, talent comes first.