Project Manager

Overview

Project Manager

The End-to-End (E2E) Process Improvement (PI) Project Manager is placed within our operations division and is directly reporting to the Travel E2E PI Manager. This role is at the forefront of Allianz Partners operational transformation; reshaping and optimizing service delivery through continuous process improvement and digitalization initiatives. This position involves designing initiatives and project managing their implementations for TRAVEL line of business (LoB). This role collaborates across departments, fosters a culture of change, and ensures the successful adoption of automation / digitalization and other non-digital PI solutions. This position is pivotal in driving operational excellence, leveraging data analytics, and aligning technology with organizational targets.

Primary objectives include identifying and closing GAPS with the service delivery global target process and target customer journey, in line with operational targets, state-of-the-art technological solutions and evolving (AI) Group guidelines.

In this role the Project Manager also assures synchronization with Global TRAVEL team with the aim of utilizing group initiatives and rolling them out to the benefit the LOB.

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