MLR Process Manager

The MLR PROCESS MANAGER will be assigned to one of our most important clients in Spain one of the big pharma companies

(Available to work from 1-2pm)

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities resourcing and Functional Service (FSP) solutions.

Join Our Team as MLR Process Manager

About This Role

The MLR Process Manager is responsible for optimizing the medical / scientific content review and approval process within Veeva Vault. Acting as the central coordinator for pharmaceutical content workflows this role ensures cross-functional alignment drives operational efficiency and leads continuous improvement initiatives to accelerate compliant content delivery to market.

Key Responsibilities

• Continuously assess and enhance end-to-end processes tools and platformsincluding project intake planning tracking workflows and roles & responsibilitiesin collaboration with Subject Matter Experts.
• Develop a high-level understanding of local regulatory requirements to support effective local project execution.
• Collaborate with Project Owners and stakeholders across regions to gather feedback provide updates resolve issues and promote a culture of continuous improvement.
• Support the implementation of global MLR initiatives ensuring effective local adaptation and adoption.
• Identify and execute process improvement opportunities to increase the efficiency and effectiveness of MLR reviews.
• Coordinate stakeholder communications and meetings to ensure alignment and timely decision-making.
• Forecast demand plan asset workflows and manage cross-functional resource allocation to optimize throughput.
• Monitor agency performance using detailed issue logs and drive accountability.
• Ensure accurate implementation of reviewer comments and maintain metadata integrity to uphold compliance standards.
• Lead the rollout of major platform changes guiding teams through transitions while minimizing disruption.
• Deliver targeted training and user support to promote adoption and effective use of Vault.
• Generate performance reports covering review metrics issue trends and agency effectiveness to support data-driven decisions.

Qualifications / Requirements

What We Offer

We provide a competitive compensation package comprehensive benefits and the opportunity for personal and professional growth in a rewarding environment. Youll be joining a team that values collaboration innovation and making a difference in the lives of patients

A Bit More About Us

Our journey began over 27 years ago in Sweden in the city of Lund. As a full-service global Contract Research Organization (CRO) we build solution-driven teams working towards a healthier future. Bringing together over 800 professionals TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology Neuroscience Oncology and Ophthalmology.

Our core values of Trust Quality Passion Flexibility and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments resulting in high employee engagement and satisfaction. By aligning on these fundamental values we cultivate a unified force geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration. Together we make a difference.

Key Skills

Loan Processing,Continuous Improvement,Lean,Management Experience,Math,Process Improvement,Fair Housing Regulations,Project Management,Process Management,Underwriting,Leadership Experience,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1