Product Manager

What you will do on your journey with WebBeds.

We are seeking a proactive and detail-oriented Product Manager to strengthen our relationships with hotel partners and maximize regional competitiveness. In this role, you will oversee rate and availability management, support promotional activities, analyze performance data, and contribute to strategic contracting initiatives. The ideal candidate will bring strong communication skills, commercial awareness, and a passion for the travel industry to drive success in a dynamic, fast-paced environment.

In this role you will :

Play a major role in the maintenance of our relationships with hotel partners. As the main point of contact for our partners you will be responsible for reviewing and loading hotel contracts, optimizing the products on offer, and assisting partners with the operation of internal platforms.

You will be responsible for a product optimization for either a single destination or a larger geographical area. The area may be changed dependent on the needs of the business.

Working closely with, and following the direction of, the Contract Manager, you will implement their market strategy for a given geographical area and take targeted actions as needed to ensure its success.

Key Responsibilities.

• Support hotel partners in maintaining up-to-date rates, allocations, and availability.
• Manage and evaluate stop sales, negotiating or acting as required.
• Work with Contracts Managers to identify opportunities for special offers and promotions.
• Conduct regular price comparisons to ensure WebBeds offers the most competitive rates.
• Build and maintain direct relationships with hotel partners to enhance collaboration and performance.
• Educate and train hotel partners on supplier interfaces to improve efficiency and engagement.
• Assist in implementing and monitoring promotions and campaigns for specific hotel partners.
• Analyse hotel performance and production data to identify trends and recommend actions.
• Undertake tasks related to competitiveness reports and other key departmental metrics.
• Investigate and recover 3P bookings to Directly Contracted (DC) as per departmental guidelines.
• Support the mapping and activation of BAR (Best Available Rate) contracts, ensuring all tasks are completed accurately.
• Liaise with relevant internal teams to resolve issues and ensure seamless execution of projects.
• Maintain contractual hotel allocations and ensure last-minute availability is addressed.

The skills we would love to see in your suitcase.

WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.

Some things that make us stand out!

Working at WebBeds

WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.

Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

Our operation.

We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.

WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX : WEB) operating global digital travel businesses.

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