Spanish-speaking Healthcare Support Specialist - Relocate to Bulgaria

Workster is partnering with a global leader in healthcare to recruit a Spanish-speaking Healthcare Support Specialist.

In this role, you will be the first point of contact for consumers seeking support for a leading healthcare brand. If you are passionate about helping others, empathetic, and have excellent communication skills in Spanish and English, this is the role for you!

Your Role

• Act as the face of the brand, assisting customers with inquiries, complaints, and product-related concerns.
• Use active listening and conversational leadership skills to understand consumer issues efficiently and accurately.
• Offer empathetic support, especially for sensitive or complex customer cases.
• Develop in-depth knowledge of the product portfolio and understand consumer expectations for each category.
• Share ideas and contribute to improving the quality of services provided, making a positive impact on the team’s growth.
• Help build a supportive team environment by mentoring colleagues and contributing to team development.

Your Qualifications

The Offer