Chapter lead

Your role and work environment:

CISO Chapter Lead at ING Hubs Spain will support the implementation of INGs global security strategy within the local hub and will oversee the delivery and improvement of IT security services in the chapter ensuring alignment with CISO standards and regulatory requirements.

The role focuses on Leading a team of security professionals fostering knowledge sharing and driving service quality and operational excellence. CISO Chapter Lead will act as a key point of contact for stakeholders promoting security awareness and continuous improvement.

Key Responsibilities:

• Coordination and improvement IT security services within your area (e.g. SOC IAM incident response).
• Supporting implementation of security standards and processes in alignment with global CISO strategy.
• Monitoring service performance and identify opportunities for automation and efficiency.
• Collaboration with stakeholders to ensure compliance with security policies and regulatory requirements.
• Sharing knowledge and coach team members to build expertise and craftsmanship.
• Assisting in onboarding new talents and support their development.
• Ensuring high-quality delivery of security services and timely issue resolution.
• Contributing to continuous improvement initiatives and adoption of innovative technologies.
• Maintaining clear communication with internal teams and escalate issues when needed.
• Fostering a culture of security and innovation across INGs agile organization

Required Experience and Qualifications:

• At least 5 years of experience in information security leadership ideally in global environment
• Hands-on experience with global security services (e.g. SOC IAM Threat Intelligence Incident Response)
• Communication flexibility and goal-oriented skills
• Being passionate about working with people and developing talents of others make you fulfilled
• Being proactive innovative and open to new challenges and technologies (AI automation).
• Analytical thinking skills initiative and the ability to succeed in a complex environment
• Experience with managing relationships with customers and suppliers at senior management levels
• Strong communication and presentation skills in English (C1 level).
• It would be a big plus if you have:
• Experience with financial sector regulations and audits (GDPR ISO 27001 NIST).
• Certifications such as CISSP CISM or CISA.
• Proven success in implementing advanced security technologies and automation.

What do we offer

The time you spend at work the challenges you face or the lessons you get are very important but What about your personal life At ING we want your work to fulfill you in every way and that is why we take care of even the smallest details.

Check out what is waiting for you!

Flexible work model.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind you determine together which days you work at home and which you come to ING MAD to offer your best your thing.

Restaurant card.

So that thinking about what to have for lunch doesnt take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions doctor hairdresser gym The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition you will enjoy our flexible remuneration model through a more tax-advantaged way you will be able to access other services such as nursery transport card training aids

Transport allowance.

It doesnt matter where you live well help you get to the office.

Pension plan.

You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

Were building something excitingand we want you to be part of it.

ING is launching the new member of ING Hubs in Spain an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our Growing the difference strategy to become the best European bank. This will be our sixth global hub joining a network of over 13000 professionals in the Philippines Poland Romania Slovakia Türkiye and Spain.

What makes ING different

We have a tech-first mindset: ING is not just a bankwere a tech company that happens to do banking. Our new Hubs will be a center of excellence for scalable fast and secure technology services for the entire ING.

We have global impact: Youll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING we believe in diversity inclusion and belonging. Were proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity collaboration and continuous learning.

Were looking for curious minds bold builders and passionate problem-solvers. If youre looking for a place to find new ways to drive efficiency and provide superior customer value where your ideas matter and where you can grow with purposewere looking forward to meeting you.