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Account Manager

Account Manager

Recruiter4youMarbella, Andalusia, .ES
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long-term success for both businesses and candidates.

Recruiter4You is a brand operated by Consultant4You LTD a  company based in Gibraltar

We are looking for a A ccount Manager with experience in payments ideally within the gambling industry . This role will involve managing B2B client relationships , ensuring seamless onboarding and ongoing support while working closely with internal teams to enhance our platform.

Responsibilities :

  • Act as the primary point of contact for B2B clients , ensuring smooth onboarding and ongoing satisfaction.
  • Gather client feedback and work closely with the product and development teams to implement improvements.
  • Collaborate with Payment Service Providers (PSPs) to verify and maintain accurate marketplace information.
  • Troubleshoot and escalate technical, operational, and data-related issues to ensure timely resolution.
  • Develop and document account management processes , laying the foundation for scalable growth.
  • Establish and track key performance metrics to measure client success and platform adoption.
  • Identify upselling and cross-selling opportunities to maximize client engagement and revenue.
  • Stay updated on industry trends, payment technologies, and best practices , providing valuable insights to both clients and internal stakeholders.

Qualifications & Experience :

  • Proven experience in account management, customer success, or a client-facing role within a SaaS or fintech environment.
  • Strong understanding of payment processing, PSPs, and the financial technology landscape .
  • Excellent problem-solving skills , with the ability to manage technical and data-related challenges.
  • Outstanding communication and interpersonal skills to build strong client relationships.
  • Ability to thrive in a fast-paced environment and establish scalable processes from scratch.
  • Highly organized, proactive, and self-motivated with a results-driven mindset.
  • Experience working with cross-functional teams, including product development and operations .
  • Familiarity with CRM tools and data analysis is a plus.
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    Account Manager • Marbella, Andalusia, .ES