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Senior It Platform Developer

Senior It Platform Developer

beBeeServiceNowMadrid, Kingdom Of Spain, España
Hace más de 30 días
Descripción del trabajo

Overview

ServiceNow Professional

Responsibilities

  • Design, develop, implement and maintain new modules and enhancements in ServiceNow (ITSM, ITOM, HRSD, CSM, etc.)
  • Configure and customize ServiceNow workflows, UI policies, business rules, client scripts, and notifications
  • Maintain the integrity and overall health of the ServiceNow platform through regular updates, patching, and performance tuning
  • Act as the primary system administrator for the ServiceNow platform, including user management, roles, and access controls
  • Collaborate with stakeholders to gather requirements, analyze processes, and propose effective solutions using the ServiceNow platform
  • Develop and maintain integrations between ServiceNow and other systems using APIs, MID servers, or integration tools
  • Monitor platform usage and performance;

troubleshoot and resolve issues as they arise

  • Ensure compliance with security and regulatory standards within the ServiceNow environment
  • Create and maintain documentation, including technical specifications, configuration guides, and change management records
  • Provide support and training to end users and team members on ServiceNow best practices and functionality
  • Requirements

  • 3+ years of hands-on experience in ServiceNow development and administration
  • Proven experience with core ServiceNow modules like Incident, Problem, Change, CMDB, Service Catalog, and Knowledge Management
  • Strong understanding of JavaScript, HTML, CSS, and REST / SOAP web services
  • Experience with ServiceNow Flow Designer, IntegrationHub, and Automated Test Framework (ATF)
  • Knowledge of ITIL principles and experience working in ITIL-aligned environments
  • ServiceNow System Administrator certification (minimum)
  • Preferred Skills

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • ServiceNow Certified Application Developer or Certified Implementation Specialist
  • Familiarity with ServiceNow domains like SecOps, GRC, or HRSD
  • Experience with Agile / Scrum methodologies
  • Soft Skills

  • Proficiency in English language
  • Ability to collaborate with multi-cultural stakeholders
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • #J-18808-Ljbffr

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    Senior Developer • Madrid, Kingdom Of Spain, España