Senior Integration Engineer

Loyal Guru is the only Customer Data Platform Built For Retailers To Activate Loyalty.

Top-notch technology and retail expertise under one cloud-based platform to help you achieve next-level omnichannel marketing.We transform customer data into actionable  loyalty programs  and  personalized coupons , providing retailers with an unparalleled competitive edge.  Our platform  helps to enhance the spend of customers no matter if they prefer shopping in-store or online.

🚀 Hey there! Looking for your next big challenge?

Are you an integrations expert with a passion for solving complex problems and guiding strategic clients toward success? At Loyal Guru, we're looking for a Senior Integration Engineer to join our team and become a key player in our growth. If you love technology, client interaction, and working in a dynamic environment, keep reading!

💜 About Us

Loyal Guru is the only Customer Data Platform built for the retail sector , transforming how brands connect with their customers. Our mission is to help retailers build next-gen loyalty programs and omnichannel marketing strategies using cutting-edge technology and our deep industry expertise. We are an international team of passionate, humble, and dynamic professionals who believe in an open culture where brilliant ideas and excellence come from a combination of enthusiasm, expertise, and—why not?—fun! 😉

🎯 About the Role

We are looking for a Senior Integration Engineer to become a trusted technical advisor for our most important clients. Your main mission will be to lead the technical integration of our platform, ensuring a smooth and successful process from day one. You'll be the expert who designs solutions, solves technical challenges, and builds lasting relationships, working hand-in-hand with Project Managers and Customer Success Managers.

🌟 Your Responsibilities

• Integration & Client Management :
• Own the end-to-end technical integration lifecycle for strategic clients, from initial discovery and solution design to a successful go-live.
• Act as the primary technical point of contact for a portfolio of clients, building trust and ensuring a seamless integration experience with the Loyal Guru platform.
• Design and architect robust and scalable integration solutions tailored to complex client needs, leveraging your deep knowledge of our platform and Google Cloud Platform.
• Proactively identify and troubleshoot complex technical challenges that arise during and after the integration process, collaborating with internal teams to ensure swift resolution.
• Technical & Strategic Collaboration :
• Work in close partnership with the Head of Integrations & Delivery to align client solutions with the team's architectural standards and best practices.
• Collaborate with Customer Success Managers to ensure a smooth handover post-integration and provide ongoing technical account management to drive product adoption and long-term success.
• Translate complex client requirements into clear technical specifications for the Product Development team .
• Serve as a subject matter expert on our platform's integration capabilities, representing the team in discussions with Product and other departments.

✅ What we're looking for in you

🤩 Extra points to shine

💖 What's the team like?

We are an international team, passionate about our work and the impact we create. We value collaboration, curiosity, and the desire to learn and grow together. We love to share knowledge, celebrate successes, and support each other to overcome any challenge. Here, your voice will be heard, and your ideas will be welcome. You'll be part of a team that believes a great work environment is key to achieving great things!

At Loyal Guru , we are committed to being an equal opportunity employer. We do not discriminate on the basis of age, gender, race, ethnicity, disability, sexual orientation, religion, or any other characteristic protected by law. We value diversity and inclusion and strive to create a welcoming environment for all candidates.

🎁 Perks of being a Loyal Guru

What makes working at Loyal Guru different?

🌟💜 Flexibility & Work-Life Balance

🚀 Professional Growth

💖 Real Wellness

🎉 Team Culture

Can you picture yourself working with us?

If you believe you have what it takes to succeed in this role and you like our culture, don't wait any longer! Send us your CV and tell us why you are the ideal candidate. We can't wait to meet you!