Social Media Manager
Ridge, , Spain, EspañaHace 12 días
Descripción del trabajo2–4 years experience in social media management, community management, or customer engagement—ideally within eCommerce or consumer brands. Proven success managing YouTube communities. Exceptional written communication and tone adaptation skills. Strong grasp of digital culture and online community dynamics. Comfortable using social media monitoring and analytics tools (e.g., Sprout, Hootsuite, Brandwatch, or similar). Able to balance empathy, humor, and professionalism in public and private interactions. Fast, thoughtful responses that sound like us. High audience satisfaction and visible community growth. Early detection of potential brand risks or opportunities. Data‑backed insights that shape smarter social strategy. Strong opportunities to progress your career Fantastic work culture Flexible working options
Join to apply for the Social Media Manager role at Ridge
We’re an eCommerce brand with a strong community and a fast‑growing presence—especially on YouTube. Our audience isn’t just watching; they’re talking, sharing, and expecting real conversation in return. We’re looking for a Social Media Manager who thrives on connection, understands brand voice, and knows how to turn engagement into loyalty.
The Role
Apply here : Responsibilities
- Monitor, respond to, and engage with audiences across YouTube, Instagram, TikTok, Facebook, X, and other platforms.
- Track community sentiment and flag emerging conversations, issues, or trends.
- Partner with marketing and creative teams to align tone and responses with brand messaging.
- Develop community engagement strategies to deepen brand affinity and encourage user‑generated content.
- Maintain response protocols and elevate sensitive issues when needed.
- Analyze engagement performance and share insights for content optimization.
- Stay updated on platform policies, emerging social trends, and competitor community practices.
Ideal Profile
What Success Looks Like
What's on Offer?
Seniority level
Entry level
Employment type
Full‑time
Job function
Marketing and Sales
Industries
Technology, Information and Internet
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Social Media Manager • , , Spain, España
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