Senior Solutions Architect

Overview

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. We invite you to start a conversation if you want to grow your skills in a culture that welcomes your unique contributions.

As a Senior Solutions Architect, you will guide clients through the technical evaluation of our digital solutions. Working closely with engineering, sales, and project services, you will serve as a trusted technical and strategic advisor. Your responsibilities include presenting our product's value proposition, understanding client architectural landscapes, and effectively communicating both technical and business aspects.

Responsibilities

• Collaborate with Sales Executives to achieve strategic goals and advance deals to closure.
• Prepare for client meetings by coordinating with Sales Execs, Professional Services, Partners, and other stakeholders to present a coherent path to success.
• Conduct value-based demonstrations, focusing on technical solutions aligned with clients' business challenges.
• Lead in-depth discovery sessions with empathy to understand client needs and qualify solutions and services.
• Become a subject matter expert in relevant areas and provide advisory consulting services to fellow Solutions Architects and colleagues.
• Engage with strategic accounts to build customer relationships and expand our footprint in products and services.
• Deliver presentations to various stakeholders, including technical, business, and C-Suite participants.
• Respond to RFPs, RFQs, and create proposals for clients.
• Manage activities during solution ideation, design, and implementation.
• Collaborate with Engineering to influence the product backlog based on client feedback and address technical objections.
• Work with Professional Services to co-architect optimal solutions, ensuring customer satisfaction.
• Present products and services at events such as conferences, trade shows, webinars, and other marketing events.
• Identify market trends and opportunities for our digital products in collaboration with strategic advisors.
• Create Scope and Solution architecture design documents for internal and client use.
• Price deals and author Statements of Work (SOWs).
• Support complex pricing models and solution designs, obtaining input from various stakeholders.

Valued skills and experience

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