Global eCommerce Merchandising Manager - mote

Overview

Our Team

VistaPrint’s Omnichannel Excellence organisation serves, inspires, and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.

We are looking for a Global eCommerce Merchandising Manager to join our Global Merchandising Experience team in pursuit of a jaw-dropping site experience, founded on consistent standards of excellence. We need someone passionate about eCommerce and creating great experiences to solve customer problems.

What You Will Do

• Owning and driving forward the business relationship with UGC (User Generated Content) third-party vendors (ratings and reviews, social content curation, etc.) to ensure the value of the tooling is fully utilized.
• Completing regular UGC content curation and tagging, campaign-specific UGC tasks, reporting and other ad hoc day-to-day tasks.
• Creating and maintaining UGC best practice documentation to ensure data-driven standards of excellence, resulting from experimentation learnings, are upheld.
• Defining and executing a quarterly merchandising experimentation learning agenda focused on UGC, working very closely with regions to understand how their specific priorities contribute to the focus areas.
• Evangelising the use of data and investigating UGC customer experience issues with the support of an Analyst, proposing solutions to customer problems.
• Improving the UGC experience on site by partnering closely with global product teams to share learnings, propose and drive forward optimisation and new feature requests.
• Other ad hoc strategic project support related to Global merchandising initiatives that require global, cross-functional alignment of data-driven best practices.

Your Qualifications

At VistaPrint, we are striving to hire individuals who add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

Why You\'ll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

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