Dutch Speaking Technical Support Specialist

Job Title : Technology Customer Service Specialist with DutchOverview : We are looking for a skilled and passionate individual to join our team as a Technology Customer Service Specialist with expertise in Dutch.About the Role : - Communicate with customers via chat, video, and co-browsing tools to understand their needs and provide tailored solutions.- Recommend ideal products through expert advice and support customers with initial setup and discovery of new devices.- Identify opportunities for cross-selling and up-selling to maximize customer value.- Share responsibility for project KPIs through reporting and analysis.- Continuously develop your skills and contribute to training materials for the team.Requirements : - Affinity for Tech and Consumer Electronics.- Previous Sales experience in Retail or Direct Sales is preferred.- Ability to build trust and connect with customers in a clear, empathetic, and professional way.- Willingness to work five days per week.What's on Offer : - Competitive salary.- Permanent contract.- Hybrid working model.- Birthday off.- 10% discount on all company products.- Languages Courses.- Medical insurance.- Parking in the office.You Will Enjoy : - A dynamic work environment with a global perspective.- The opportunity to develop your skills and career.- A competitive compensation package and benefits.- The chance to make a real impact on our customers' lives.