SCADA Support Engineer - Renewable Energy

Isotrol is a worldwide market leader in Energy Market Trading Software Solutions and Renewable Power Plant Control Solutions. We help companies in the renewable energy sector transform efficient renewable power plant control solutions ideas into software solutions realities. We have been powering the largest energy companies for over three decades, managing more than 100+ GWTs across the globe. And what is most exciting about it is that this is only the beginning.

At Isotrol, we are immersed in a transformation process where we are creating SaaS solutions with cutting edge technology to adapt not only to the largest clients, but to be able to adapt to all companies in the sector. What we do is deeply connected to create a more sustainable world, and our team members are the most valuable asset and where our success as a company starts. We’re a team of over 350 people across 5 countries (Spain, USA, Mexico, Brazil and Chile) delivering expert knowledge, passion and commitment to support our clients in the achievement of a more sustainable world.

The role :

We are looking for SCADA Support Engineers to join our Operations department!

Your key responsibilities :

• Support for SCADA systems and control centres for renewable energy generation assets.
• Point of contact with the client for day-to-day projects and services at the SCADA support level. Includes ticket management, evaluation, resolution and escalation if necessary.
• Evaluation of internal and client procedures and optimisation of these.
• Coordination of activities with the client and support in management with third parties involved.
• Regular monitoring of the service together with the client.
• Resolution of third-level incidents (functional and technical).
• Regular monitoring of the service together with the customer.
• Resolution of 3rd level incidents (functional and technical).
• Preparation of regular service reports and project documentation.
• Coordination of support activities and incident monitoring.
• Support for clients and users in the use of Bluence and other SCADA systems.
• Training for clients and users, as well as identification and assessment of new requirements.

Your skills and experience :

What we offer :

Here at Isotrol, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.