Team Manager Norway

Viking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Tallinn and in two locations in Spain :  Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network of fully owned and franchise stations in Norway, Sweden, Denmark and Finland.

About Viking

Viking Assistance is a leading provider of roadside and travel assistance services in Norway, Sweden, Denmark and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable support for vehicles and passengers, no matter where a breakdown occurs.

Role Overview

Do you already live in Spain or want to move to Spain? We are seeking an experienced and proactive Team Manager to lead operational teams dedicated to the Norwegian market. This role will manage Team Leaders, drive performance, ensure service quality, and align operations with company goals and customer expectations. Acting as the key link for Norwegian operations, this role will foster collaboration and a high-performance culture. You will report to the Chief Operations Officer and the work location is in one of our offices in Torrevieja or Fuengirola, Spain .

Key Responsibilities

• Performance & Delivery : Ensure Norwegian operations meet SLAs and KPIs through monitoring and continuous improvement.
• Leadership & Team Development : Lead and support Team Leaders, foster a high-performance culture, and collaborate with cross-functional teams.
• Operational Management : Act as the main contact for country-specific needs, escalations, and compliance.
• Strategic Contribution : Work closely with Country Managers and local units to align priorities, processes, and performance standards.

Qualifications

Core competencies

We Offer

Work Conditions

Will you be our new colleague?

Please submit your CV and Cover letter in English latest by December 29, 2025 . Applications may be reviewed on a rolling basis, so early submission is encouraged.

We look forward to hearing from you!