Global Partner Marketing & Operations Manager
360Learning is looking for a Partner Marketing & Operations Manager to architect and scale the next generation of our global partner ecosystem. This highly strategic role sits at the intersection of marketing, alliances, operations, and growth. You will build and own the engine behind one of the fastest‑growing partner programs in SaaS.
Your mission
Turn our partner program into a world‑class growth platform. Design and orchestrate how we communicate, operate, and scale partnerships internally and externally. Structure clear enablement for internal teams while building marketing motions and engagement strategies that elevate partners externally. Harness AI agents, automation, and data to improve partner intelligence, streamline collaboration, and amplify impact across the business.
Reporting
Reporting directly to the Director of EMEA Alliances, collaborating with Sales, Customer Success, Marketing, Product, and Finance, you’ll drive the structure, marketing, and shine of our partner program. Scale a digital‑first approach for Tier 3 partners globally and own sourcing and influence growth metrics.
Within 1 month, you will
- Immerse yourself in our partner ecosystem, GTM strategy, current partner motions, and growth opportunities
- Audit existing processes, documentation, and partner communications to identify quick wins and strategic priorities
- Get hands‑on with our tech stack (Salesforce, Atlassian tools, Looker, Dust) and explore AI and automation to elevate partner engagement and enablement
- Build relationships across Sales, CS, Product, Marketing, and Finance to align on partnership impact
- Get familiar with our Convexity culture
Within 3 months, you will
Redesign our internal partner enablement hub (documentation, playbooks, GTM materials, and co‑marketing resources) into a strategic asset for revenue teamsDefine partner program rules of engagement, tiering, and system integrator collaboration models that make partnering intuitive and high‑impactOperationalize value by streamlining partnership referral fee processes for revenue impact tracking and optimizationDeploy AI‑powered tools and workflows for real‑time partner insights and automated internal communicationsLaunch an improved partner newsletter and communication cadence backed by clear engagement metrics and feedback loopsWithin 6 months, you will
Automate key workflows from onboarding to content distribution to marketplace updates, improving efficiency and visibilityLaunch targeted, data‑driven marketing campaigns that deepen partner collaboration and generate measurable pipeline influenceBuild a comprehensive partner intelligence layer that helps internal teams act faster, sell smarter, and deliver greater valuePartner with Sales and Marketing leadership to design joint initiatives that expand partner‑sourced pipeline and accelerate customer adoptionDemonstrate measurable lift in partner engagement and direct impact on sourcingScale a digital‑first approach to improve Tier 3 partnership scale and impactWithin 12 months, you will
Be recognized as a key partner to the Alliances team for partner enablement and marketing strategyLead small‑scale partner campaigns end‑to‑end with minimal supervisionContribute to the partner marketing roadmap definition and cross‑functional strategy influenceOwn or influence partner operations function (processes, enablement, tooling)Continuously learn from current marketing and ops processes and informationThe Skill Set
2‑3 years of partner marketing, marketing operations, or a related function (SaaS, consulting, or tech ecosystems preferred)Highly organized, detail‑oriented, with a structured mindset around process, analysis, documentation, and operationsHands‑on familiarity or strong willingness to learn Salesforce and the Atlassian suite, and demonstrated understanding of AI agent tools for efficiencyComfortable working with external partners and cross‑functionally with Sales, Product, Customer Success, and MarketingSelf‑starter, equally comfortable in operations / process enablement and creative partner marketing executionFluency in English and French; German is a plusEnthusiasm for our working environment explained hereWhat We Offer
Compensation : Package includes base salaryBenefits : Work‑from‑home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.Balance : Flexible hours, total work from home possible anywhere in SpainDiversity, Equity, and Inclusion : 6 active ERGs including Mental Health, Environmental / Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.Corporate Social Responsibility : Review our CSR Charter : 360learning.com / blog / corporate-social-responsibility-charterCulture : A framework that will help you make an impact – envision our way of working and our Convexity Culture : & find out more about the teams, product and processesThe Interview Process
Phone screen with Talent Acquisition ManagerDiscovery meeting with Director of EMEA AlliancesCase study meeting with Director of EMEA Alliances and Operations ManagerClarification meeting with Senior Vice President AlliancesCulture fit meeting with Chief Revenue OfficerReference checksOfferWho We Are
360Learning enables companies to upskill from within by turning experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams accelerate upskilling with internal experts instead of slow top‑down training. 360Learning is the easiest way to onboard and upskill employees, train customer‑facing teams, and enable customers and partners from one place. 360Learning powers the future of work at 1,700 organizations, founded in 2013, raised $240 million with 400+ team members across North America and EMEA.
360Learning believing learning includes everyone and embraces diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences worldwide to support our platform built for all. We are proud to be an equal‑opportunity workplace and commit to continue this throughout our recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Marketing and Sales
Industries
Software Development
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