Busqueda Urgente Dutch Speaking Customer Service And Technical Support Advisor With English

Overview

Customer Service and Technical Support Advisor with Spanish Base pay range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Location : Barcelona, Catalonia, Spain (Greater Barcelona Metropolitan Area) Note : Referrals increase your chances of interviewing at TP. Responsibilities

Provide 360° support to all brands in presales and aftersales scenarios, including physical stores and e-commerce. Deliver basic technical support for troubleshooting and perform back-office tasks. Act as an ambassador of the brands in the coffee and culinary world according to client reputation and status. Qualifications

Spoken and written communication in Catalan and Spanish B2 level of English Listening and understanding capacity Empathy, customer focus, problem solving and technical learning Integrity and trust Conflict management Desirable experience

Digital (user level) / e-commerce user Cross-selling and up-selling Social media user Previous experience in services in-store attending consumers on product categories Desirable skills

Process Excellence : Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration Communication Emotional Intelligence Open-mindedness Critical Thinking Solution Orientation Entrepreneurship Benefits

38.5 hours / week, rotating shift, Monday to Saturday Permanent contract Salary : 16,363 € gross / year Referral Program : Bring a Friend and get a referral fee (up to €2,000 depending on language / project) Individual career plans with opportunities to grow within the company Excellent work environment and team-building activities in a dynamic and international environment Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Seniority level

Entry level Employment type

Contract Job function

Customer Service Industries

IT Services and IT Consulting

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