Overview :
The Sales Manager is a highly organized, results-driven hunter, who thrives in a fast-paced environment and has a proven track record of hitting quota. The ideal candidate has experience in software sales in the Hotel industry and is responsible for new business acquisition across the entire range of Cendyn products and services.
Main Activity :
The Sales Manager is responsible for developing and executing a territory sales plan primarily focused on the acquisition of new customers. The individual will maximize every sales opportunity and achieve sales quota for an assigned territory. We are looking for a “doer” with a proven track record of selling over the phone and face-to-face, who can present the Cendyn Solutions via on-line demonstrations, and represent the company at trade shows, hotel conferences and association events. This position will sell to all hotels, management companies, ownership groups and / or other accommodation providers.
Essential Functions :
- Develop and execute a comprehensiveterritorysales plan for sellingCendyn’scloud-based software and services platform within assigned territory
- Develop andmaintaina robust, diversifiedsales pipeline for potential new customers
Review and analyze market data
Identifypotential hotel, management company,brandand ownership companytargetsCold calling and lead generationProactive inbound lead response timeAnalyze business needs of prospects and develop solutions that meet their needsUtilize consultative sales approach—ask relevant questions to uncover needs,identifybarriers and overcome objectionsThoroughly vet out each customer’s decision-making process, timelines, key stakeholders during the sales process. Knowledge of MEDDICC methodology is an advantage.Develop andmaintainrapport with key stakeholders for prospects and customers to build strong long-term partnershipsPrepare and deliver compelling sales presentations and sales proposalsIdentify additional product opportunities and upsell existing customersTimely and professional follow-up with both internal team members and customersNegotiate and prepare contracts with potential customers, understand the legal ramifications ofcontracts.Achieve Sales Quota on a consistent basis throughout the yearRepresent the company during trade shows and other official occasions / eventsUseSalesforce(or other CRM)as the system of record for all sales activity,comply withSOPs for keeping accounts, leads, opportunities,contactsand activity up to dateEstablish thorough knowledge ofCendyn’sproduct and service offerings, pricing structure, contract management parameters,policiesand procedures.Liaise withCendynMarketing team to implementMarketing strategy within assigned territory.PromoteCendynbrands during trade shows and other events in your regionFollow internal processes toassistProject Management andCustomer Successteamssuccessfully onboard new customers.Participate in regular structured sales and business training programs to improve sales performanceDevelop andmaintainawareness of industry trends,opportunitiesand competitive landscapeInteraction :
This position has daily interactions with customers, team members and various critical departments within the organization. In many cases, interactions with both internal and external parties will be at mid and upper management levels.
Requirements :
BachelorsDegreepreferred / requiredor any equivalent relevant business knowledgeProvenexperience insales in hotel,intravel or hospitality suppliers in a sales environmentExperience in successfully selling cloud-based software, SaaS solutions.Experience in working on your own and being self-motivatedSuccessfultrack recordof building,managingand closing sales pipelineStrong sales, analytical, pragmatic, organization,communicationand people skillsrequired.Working knowledge of hotel sales managementAbility to adapt quickly tonew technologies,productsand proceduresAbility to work and thrive in a multi-tasked and fast-paced environment.Ability to innovate, overcome obstacles and implement best practices including sales methodologiesAbility to travel asrequiredto support regional and corporate business objectivesProficiency with Microsoft Office Suite required (Word, Excel, PowerPoint, Outlook) and computer savvy to learn other applications as neededExpected Competencies :
Sales : Proven experience in successfully selling cloud-based software, SaaS sales;preferably in Hospitalityindustry
Relationship Building : Builds effective relationships through positive communication that motivates and influences others in achieving corporateobjectives.Personal Effectiveness : Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing tocompany’sbusiness success.Customer Focus : Passionately meetsandexceeds customer expectations.Entersthe customer’s world through listening and understanding. Nurtures relationships by recognizing and delivering on customer needs and opinions.Managing complexity : Is able towork effectively ina highly complex, diverse, changing environment. Adapts well to and is energized by change whilemaintainingfocus on key business goals and personalobjectives.Goal setting / short term planning : Achieves results by setting goals using quality planning, analysis and decision making. Adapts and copes successfully with changes.Business Management : Produces outstanding results both professionally and personally by effective management of business processes. Effectively plans, budgets,tracksand evaluates performance of his / her business area.Professional “get it done” attitude and work ethic.Work Environment :
This job operates in a home office environment and is an outside sales role. Working in a home office environment requires a high degree of discipline.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Travel :
This position requires up to 30-50% travel. Frequently, travel is outside the local area and overnight
EEO Statement
Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#J-18808-Ljbffr