Customer Care Professional - Global New Accounts France (French Speaking)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The GNA Spain New Accounts team is migrating to Madrid and looking to setup a completely new team of GNA Spain CCPs. You will be led by a new Team Leader and be supported by a Lead CCP. The New Accounts Team is an operational customer service team that handles inbound and outbound calls as well as back-office tasks in a blended environment following a consistent contact strategy and striving to penetrate all volumes at 100% daily and driving New Accounts Acquired for the business.

You will be responsible for processing new