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Customer Experts for Leader in Tobacco Industry - Spanish - Remote in Greece

Customer Experts for Leader in Tobacco Industry - Spanish - Remote in Greece

Dila RecruitmentMálaga, Andalucía, España
Hace más de 30 días
Descripción del trabajo

Overview

Position : Customer Expert

Work model : Remote

Location : Greece

Employment type : Full-time

Responsibilities

  • Be the primary point of contact for customer requests representing one of the worlds most esteemed companies in the tobacco industry.
  • Utilize phone calls e-mails and chats in order to provide a seamless customer experience.
  • Respond to inquiries about products.
  • Resolve issues as they arise addressing customers concerns in a professional and timely manner.
  • Turn every customer into a happy customer!

What you will bring

  • Fluency in Spanish
  • Very good use of English both in written and spoken language
  • Work experience as a customer support / customer care representative will be considered an asset
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude

    • What we offer

  • Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas

    • Key Skills

  • Anti Money Laundering
  • Access Control
  • Content Development
  • Flex
  • AC Maintenance
  • Application Programming

    • Employment Type : Full Time

    Experience : years

    Vacancy : 1

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