Sales Operations Manager

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.

Come and join us to create the future together!

For the role of Sales Operations Manager we are looking for candidates with a broad range of skills.

The responsibilities include :

Business Partnering and Forecasting : understand the potential of each customer and marshal resource availability to maximise revenues

Data Analytics and Insights : analyse existing gaps and define improvement actions. Identify opportunities to improve performance

Managing the Sales Cycle : measure the performance of Sales to enable the Vodafone Business Digital Sales leadership drive performance success

Data Management and Transformation : keep data in the systems up to date (e.g. allocations, hierarchy, opportunity management)

Drives Continuous Improvement : work across stakeholders, continuously promoting the benefits of the Standard Operating model

Segment Strategy and Planning : Working with key stakeholders in OpCo and within Vodafone Business to ensure Sales Commissions and Sales Targets are aligned across the markets they serve in a consistent, fair, and transparent way.

Coaching and Mentoring : developing our people is key to success of this role. Identifying and nurturing talent, as well as working with Sales Operation team individuals to map out their career paths within Vodafone to a 5 year forward looking window

Design Thinking : works with the Strategy and Operations Leader and the Digital Sales leadership team to input on the strategic direction of the sales Operations team. Provides insights on the future global standards and best practises used within Sales Operations of techco’s and works the leadership to execute on projects to continuously adopt these best practises where meaningful for the Digital Sales business model.

Understanding Customers and Developing Insight : Work with Saled leaders to analysis c

Act as an agent for leading change within Digital Sales

Coaching and career development within Strategy & Operations team.

Leading Engagement with LOBs on their Sales Operations planning cycles for Digital Sales

Owning Key cyclical processes within Digital Sales; Governance & Planning cycles

Be the voice of the customer / communications strategy - input into technology roadmap – Business Operations.

What you bring

Knowledge of the digital telecommunications and ICT environment, ideally mobile, fixed and IT solutions experience

Exceptional experience working in sales and customer support levels (e.g. Sales, Sales Operations, Business Operations, Customer Support) with first‑hand experience in defining Go to Market Sales models, Sales Territory Planning &