Sdr Inbound Quality Assurance

Hello!At Factorial, we believe our growth comes from the growth of our people.We’re looking for an SDR Inbound Quality Assurance Specialist to elevate the performance, consistency, and impact of our inbound Sales Development team.This role isn’t just about checking boxes- it’s about unlocking SDR potential, strengthening our inbound engine, and ensuring every marketing-generated lead is handled with maximum quality and efficiency.If you’re excited by coaching, analyzing, and scaling processes in a fast-paced SaaS environment, this could be your next challenge.Are you ready?What You’ll Be Doing- Coach & develop : Provide structured feedback to SDRs to sharpen skills, shorten ramp-up time, and reduce performance gaps.- Raise quality standards : Review and assess inbound leads from Marketing to balance volume, fit, and conversion potential.- Standardize excellence : Define qualification criteria, best practices, and objection-handling frameworks tailored to inbound.- Optimize processes : Improve how inbound leads are prioritized, distributed, and managed across channels and handoffs.- Enable consistency : Partner with Marketing, Sales, RevOps, and Enablement to align SDR efforts with business goals.What Success Looks Like…- Higher L2D Conversion Rates- Increased weekly inbound lead reviews coverage- Better lead quality scores (fit + intent)- Stronger SDR productivity across calls, connects, and qualified opps / hour- Shorter ramp-up time for new SDRs- Consistent coaching coverage across the teamYou’ll Be a Great Fit if You…- Are fluent in English (written and spoken); other languages are a plus- Bring 2+ years of experience in Sales, SDR, Sales Ops, or Client Acquisition (SaaS experience = strong advantage).- Have an analytical mindset with an eye for detail - you love spotting patterns in data and behavior.- Enjoy coaching and giving constructive feedback; you’re as much a teacher as you are a problem-solver.- Thrive in a fast-paced, international scale-up environment where priorities shift quickly.Perks of being part of our team- Save expenses with Cobee and get your salary in advance with Payflow- TaxDown to simplify your taxes and maximize your savings!- Healthy life with Gympass ♀ and Alan as private health insurance- Language classes with Yolk Academy & Factorial Language exchange- Syra and Apeteat discounts!- Breakfast in the office, organic fruit and free caffeine and theine☕- Flexible schedules ⏰, pet Friendly and no dress code!Structured career paths to support your professional growth- we don’t believe in dead ends.Transparent salary grids from 30.000€ to 45.000€ OTE, with a 80 / 20 split (fixed / variable).Is this you_?!_ Come rock the world with us!About usFactorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +1200 people in Barcelona, Brazil and Mexico offices.Our Values- We own it : We take responsibility for every project. We make decisions, not excuses.- We learn and teach : We're dedicated to learning something new every day and, above all, share it.- We partner : Every decision is a team decision. We trust each other.- We grow fast : We act fast. We think that the worst mistake is not learning from them.Wanna learn more about us? Check our website!We #betonpeople