Training Designer

At Service Club , we’re on a mission to empower and upskill couriers worldwide. We’re looking for a creative and forward-thinking Instructional Designer to design engaging learning experiences that make an impact.

You’ll work closely with subject matter experts to turn complex information into practical, interactive courses and resources — from videos and infographics to animations, PowerPoint / Canva decks, and more. We want someone who is curious about the latest trends in Learning & Development (including AI-powered technologies) and eager to apply them to our training programs.

Key Responsibilities

Design learner-centred courses, materials and curricula that are practical, interactive and impactful.

Collaborate with subject matter experts (SMEs) to scope, refine and structure content.

Define clear learning objectives and measurable outcomes for each course.

Develop activities that drive active participation and improve knowledge retention.

Stay ahead of emerging trends and integrate innovative (including AI-powered) tools into our learning offerings.

Must-Haves

Degree in Education, Instructional Design, Digital Design or related field.

Master’s or recognised certification in Instructional Design & Technology, Educational Technology, or Learning Design (preferred).

3+ years’ experience in instructional design.

Strong command of e-learning authoring tools such as Articulate 360 (Storyline & Rise), iSpring Suite, Camtasia, Adobe Captivate.

Proficiency with AI-powered tools for content augmentation (e.g. ChatGPT, Jasper, WellSaid Labs, Synthesia, Otter.ai).

Familiarity with supporting design and collaboration tools such as Adobe Creative Cloud, Figma / Canva, Grammarly.

Excellent verbal and written communication skills.

Data-driven mindset : use insights to inform design decisions.

Highly collaborative, comfortable working across teams to achieve common goals.

What We Offer :

Truly international team – Work alongside talented professionals from 15+ nationalities.

Extra day off – Celebrate your birthday with a paid day off!

Prime location – Our office is in the heart of Barcelona, right by the Catedral de Barcelona, offering one of the best city views.

Hybrid work model – Work 2 days from the office, 3 days from home, plus the flexibility to work remotely for up to 3 consecutive weeks (subject to approval).

Wellness & social perks – Enjoy team-building activities, wellness sessions and pet-friendly offices provided by OneCoWork.

Free coffee, tea, and drinks – Stay energized throughout the day.

Our Hiring Process :

Screening Call (30 min) – An initial conversation with our Talent Team to get to know you and discuss your experience.

Second interview (30 min) – A deep dive with our AI Project Manager into your Skills & Experience for role-specific questions to assess technical and practical knowledge.

At Service Club, talent comes first. We are committed to equal opportunity employment, regardless of race, color, religion, gender, sexual orientation, age, gender identity, or disability.

If you want to be part of a fast-growing company and leave your mark in the world of workforce mobility... We are looking for you!