Cpr And Outside Plant Expert

About the Role

We are looking for a highly skilled Senior NOC Technician with deep expertise in managing and supporting Outside Plant (PExt) and Customer Private Networks (CPN). If you\ 're passionate about networkinfrastructure and thrive in a fast-paced, enterprise-level environment, this is your opportunity to join a dynamic team committed to excellence in network operations and client satisfaction.

Key Responsibilities

• Supervise and monitor Fibernet networks at customer sites to ensure optimal performance.
• Manage and troubleshoot network alarms, incidents, and service complaints, ensuring timely resolution in coordination with First Line Maintenance (FLM) teams.
• Analyse network topology and circuit paths, identify dark fibres, and conduct detailed diagnostics to trace customer circuits.
• Produce detailed technical reports and monitoring logs to track service performance and incidents.
• Coordinate with FLM providers and maintain continuous communication with clients and the CGP to uphold high service standards and response times.

What You Bring

Tools & Platforms

Languages

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