Junior B2C Account Manager (Spanish Market)

Why us?

• Remote flexibility, we trust our team and we are goal oriented
• Competitive salary in accordance with candidate experience, alongside our flexible retribution system (restaurant vouchers, transport, etc.) to get the most out of your salary
• Wellness and benefits plan to take care of your physical and mental health, including gympass and access to mental health programs
• Day off on your birthday, we celebrate it with you
• Training budget, company events and team building activities.
• A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth
• An open corporate culture with plenty of room for new ideas and impulses
• People. Work with talented, committed and supportive teammates
• International work environment with more than 16 nationalities
• No politics or bureaucracy. Only a great environment for you to achieve your best work

Your profile

1-2 years of professional experience in B2C sales, account management or customer success

Excellent language skills in English and Spanish required (other languages a plus)

You have completed a commercial apprenticeship or a degree in business administration

Ability to deal with multiple requests at the same time and execute fast

Passion for sales, perseverance and fun in winning B2C customers

City and real estate market knowledge will be a plus as you will need to offer valuable insights and be perceived as a local advisor who truly impacts the landlord experience

Incredibly empathetic and understanding of your private landlords. You will be a powerful advocate for Spotahome’s partners

Be obsessed with customer experience

An entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholders

An infectiously positive attitude and drive to win, hustle and determination

Enjoy solution-oriented selling as well as a high degree of initiative, service orientation

Previous experience in the real estate industry is a plus.

Your mission

Be the first line of contact for the private landlords in your market

You will be responsible to proactively contact landlords to onboard them in Spotahome platform, to work with them to keep them engaged, to help them optimize the conditions of their properties to maximize the value they obtain from the Spotahome platform

You will be responsible for optimising your partners portfolio and maximising listings and availability of property supply.

You will be responsible to reactively solve landlords questions, changes modifications a provide them advice to improve their performance in our platform.

You will Track, analyze and report the performance of your portfolio managed

Handle all of the matters regarding your Landlords such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame.

You will work and develop strong relationships with local teams and central operations

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