Join Patrique Mercier Recruitment PT, a leading recruitment agency based in Greece, as we seek a talented Spanish Speaking Customer Service Agent to support one of our prominent clients in the e-commerce sector. This role comes with a fully paid relocation package to help you transition to your new position in Greece seamlessly. As a Spanish Speaking Customer Service Agent, you will play a crucial role in enhancing the customer experience by assisting Spanish-speaking customers with their inquiries and ensuring they receive top-notch service. If you are motivated, customer-oriented, and passionate about helping people, we want to hear from you!
Responsibilities
- Provide outstanding customer service to Spanish-speaking clients through phone, email, and live chat.
- Assist customers in resolving queries related to products, orders, and returns.
- Handle customer complaints gracefully and offer effective solutions.
- Communicate accurate information regarding products, services, and company policies.
- Log interactions and feedback from customers to enhance service quality.
- Work collaboratively with team members to maintain high levels of customer satisfaction.
- Stay informed about the latest trends in the industry and the company’s offerings.
Requirements
Fluency in Spanish is essential; proficiency in English is also required.Previous experience in customer service, ideally within the e-commerce or retail industry.Exceptional communication and interpersonal skills.Ability to handle high-pressure situations and multitask effectively.Experience with customer service software is a plus.Readiness to relocate to Greece and work flexible hours, including weekends and holidays.Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....