English-speaking Customer Representative Remote

Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career!

Native level of Danish Full professional level of English

Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service :

Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions :

Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system A good listener who excels in teamwork and enjoys working collaboratively Hybrid working model Ability to work remotely from Europe (1 month per year) Unlimited access to our online learning platform for continuous development Private medical insurance (after 6 months)

Final Interview in the Office