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Banquets Supervisor

Banquets Supervisor

EnnismoreBarcelona, Cataluña, España
Hace 21 horas
Descripción del trabajo

Overview

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Responsibilities

  • Provide warm, sincere and engaging service.
  • Oversee the setup, execution, and breakdown of all conference and banqueting events, ensuring they run smoothly and efficiently.
  • Ensure smooth, timely and efficient functioning of the Banqueting service.
  • Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively.
  • Ensure departmental adherence to, and awareness of Health & Safety standards
  • Uphold the highest standard of internal and external customer service at all times.
  • Ensure service is within the standards of SLS Barcelona.
  • Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience.
  • Maintain high staff morale and team spirit within the department.
  • Perform any and all other tasks as assigned.

Qualifications

  • 2 years of experience in hospitality within food & beverage.
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
  • Excellent verbal and written communication skills. Fluent in Spanish and English.
  • You make people feel good - your team, guests and colleagues alike. You make a positive impact.
  • You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
  • You take ownership of important issues, solve problems, and make effective decisions.
  • You learn quickly and adapt to SLS’s unique culture.
  • You are humble and open to ideas. We leave our ego at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.

    • Additional Information

  • What\'s in it for you...
  • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
  • A competitive package and plenty of opportunity for development.
  • Excellent discounts across the entire Ennismore family of brands.
  • SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

    • #J-18808-Ljbffr

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    Supervisor • Barcelona, Cataluña, España