Staff Site Reliability Engineer (100 remote-friendly within Spain)

Overview Area of Work Join Docplanner’s mission-driven global tech community, spanning 13 countries with over 300 technology professionals. As part of our Site Reliability Engineering team in the Platform area, you'll help build and maintain robust systems that serve millions of patients and healthcare professionals every month. In this dynamic, multicultural, and collaborative environment, innovation, autonomy, and teamwork drive meaningful impact at one of the world’s leading healthcare platforms.

Platform as a Product We embrace the Platform as a Product approach, treating our internal platform as a user-centric, continuously evolving product that delivers real value. This focuses on reducing cognitive load, streamlining workflows, and aligning with business needs to accelerate innovation and improve developer experience and autonomy. We prioritize reliability by building resilient platforms that deliver high availability and performance, enabling our teams to innovate with confidence.

Role As a Staff Site Reliability Engineer , you will be empowered and accountable for driving impactful, complex, company-wide, and cross-area technical initiatives—ensuring robust, scalable solutions with exceptional operational standards. You will collaborate with the Engineering Manager and engineering teams across the tech organization, and report to the Head of Internal Platform / Engineering Director. You will contribute to the technical direction of the area and mentor technical leaders across teams.

We are committed to ownership, proactivity, continuous improvement, open feedback, and working efficiently towards our goals. This role provides an opportunity to actively contribute to the technical direction of the area and impact the entire organization.

At Docplanner Tech , our core stack features Elastic, Vault, MongoDB, MariaDB, Postgres, MSSQL, RabbitMQ, .NET, PHP, Go, Python, and modern JavaScript frameworks like Vue.js and React Native—all running on Kubernetes in AWS. Hands-on experience with several of these technologies is essential, as this role is deeply technical and process-oriented. Strong technical expertise, excellent communication, and a track record of shaping technical and process decisions are crucial to support and influence engineering teams effectively.

What you will be doing Lead and drive technical initiatives that impact company and area-level directions.

Actively partner with your Engineering Manager counterpart and all engineering teams across the entire tech organization.

Provide accountability for all the technical initiatives led.

Work closely with the technical leaders of the area and the company to develop an effective technical strategy.

Act as a reference for our Engineering teams on Reliability, Resiliency, High Availability, Scalability, Observability, Performance, and Incident Response.

Provide technical guidance, mentorship, and coaching inside and outside the team.

Actively participate in the incident response and management process.

Qualifications You’re likely a great fit for this role if you

Have a solid technical background related to cloud infrastructure and the full SDLC process.

Can support and unblock engineering teams in complex technical discussions.

Approach reliability initiatives with a lean, proactive, and value-driven mindset, balancing impact and sustainable development, with strong accountability for delivering high-quality solutions.

Have strong experience with web applications and a holistic understanding of complex systems.

Have strong relational database expertise.

Have proven experience working with AWS, Kubernetes, and IaC.

Have at least 4+ years of experience in SRE practices : observability and monitoring (preferably DataDog), incident management, performance and cost improvements, hands-on SLO implementation.

Have experience in cross-team initiatives and creating buy-in for technical initiatives.

Believe in continuous learning and improvement.

Have experience not only designing / implementing / delivering high-quality and impactful solutions, but also guiding and mentoring less experienced engineers.

Additional Information Compensation structure

A salary adequate to your experience and skills. The range is broad to accommodate all levels of experience, with a career ladder shown to explain where your skills and impact fit within the company. Your salary will be 100% transparent.

Flexible remuneration and benefits system via Flexoh, which includes restaurant card, transportation card, kindergarten, and training tax savings.

Share options plan after 6 months of working with us.

True flexibility and work-life balance

Remote or hybrid work model with our hub in Barcelona.

Flexible working hours (fully flexible; most cases require only a couple of meetings weekly).

Summer intensive schedule during July and August (work 7 hours, finish earlier).

23 paid holidays, with exchangeable local