Restaurant Operations Director

Role Overview :

Lead a high-performing restaurant team, overseeing daily operations and driving exceptional service standards in a fast-paced environment.

Key Responsibilities :

• Manage all aspects of restaurant operations to ensure seamless guest experiences.
• Develop and motivate the team to achieve outstanding service standards, fostering a culture of excellence and teamwork.
• Oversee financial performance, including budget management and cost control, to drive business growth and profitability.
• Design and implement marketing strategies to attract and retain customers, leveraging expertise in market trends and customer behavior.
• Maintain rigorous standards for food quality, service, and cleanliness, ensuring a memorable dining experience for every guest.
• Respond professionally to customer inquiries, feedback, and complaints, maintaining a high level of customer satisfaction.
• Ensure compliance with health and safety regulations, prioritizing staff and customer well-being.
• Collaborate closely with kitchen staff to optimize food preparation and presentation, aligning with the highest culinary standards.

Ideal Candidate Profile :

About This Opportunity :