Head of Site & Service Sales, Europe North Africa, EMEA Region

About the Role

We are seeking an experienced and visionary leader to head our Site & Service Sales organization across Europe and North Africa. This role carries full accountability for driving growth, strengthening customer partnerships, and ensuring operational excellence across a large and diverse regional team. You will be responsible for setting the strategic direction, developing senior leaders, and positioning the organization for long-term success.

Key Responsibilities

Provide strategic leadership to a large, multi-country sales and service organization, ensuring strong collaboration and execution across functions.

Define and deliver the regional strategy for growth, customer engagement, and service excellence.

Drive transformation initiatives, including digitalization, ERP rollouts, and process improvements to ensure scalability and efficiency.

Oversee customer-facing activities from proposal handling and order management to delivery performance and warranty management, ensuring best-in-class service.

Partner with Finance and Supply Chain to maximize commercial outcomes, cost efficiency, and inventory management.

Lead organizational development by mentoring senior managers and building a strong, high-performing leadership pipeline.

Promote a culture of safety, accountability, and compliance, embedding FLSmidth values across the region.

Act as a key member of the regional leadership team, contributing to broader EMEA strategy and execution.

What We’re Looking For

Demonstrated success leading large, complex sales and service organizations in industrial or capital equipment industries.

Strong commercial and strategic mindset, with the ability to translate strategy into actionable results.

Experience in leading large teams through transformation (systems, processes, or business model).

Excellent leadership, communication, and influencing skills across diverse geographies and cultures.

Ability to build trusted customer relationships while driving profitable growth.

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