Senior Product Manager - Enterprise Platform

Senior Product Manager - Enterprise Platform

Join to apply for the Senior Product Manager - Enterprise Platform role at Mimica.

What we are building

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

What will you own

We’re looking for a Product Manager to join our User Services Team. The User Services Team owns critical enterprise platform user flows, such as license / credit management, authentication, RBAC, tools download, and others.

You’ll be the voice of the customer, driving the strategy and roadmap to enhance and expand our platform, with a focus on delivering exceptional user experiences and maximising client value.

This role is critical to upleveling our understanding of users, improving existing features, and introducing new capabilities to ensure our product continues to meet evolving customer needs.

Responsibilities

• Own the strategy and roadmap for the customer‑facing components of our platform, with a focus on insights and user experience.
• Be embedded within the User Services Teams to serve as the voice of the user, ensuring their needs and feedback shape product decisions.
• Drive improvements to existing features and develop new capabilities to meet our clients’ needs and improve user management, navigation and other platform topics.
• Research and understand customer pain points, use cases to inform product development and validate new ideas.
• Engage in technical discussions with engineering teams to ensure seamless implementation of features.
• Identify high‑value problems and define clear, actionable requirements to address them.
• Partner cross‑functionally with Engineering, Design, and leadership to translate broad goals into clear product plans and priorities.

Requirements

Nice to Have

What we offer