SENIOR CUSTOMER SUPPORT ENGINEER

Senior Customer Support Engineer

Bilbao Spain | Remote

Responsibilities

• Location : Bilbao, Vizcaya, ES
• Job ID : REQ-
• Perform installations, validations, preventive maintenance, and repairs on sophisticated analytical instrumentation, ensuring top-tier quality and compliance.
• Build strong relationships with customers by understanding their workflows and offering tailored solutions, training, and technical support.
• Identify and develop revenue opportunities (billable services, consumables, upgrades).
• Ensure proper maintenance of tools, spare parts, and company equipment.
• Play an active role in enhancing product quality through proactive feedback and quality notifications.
• Continuously develop your skills via company-sponsored training and certification programs.
• Ensure compliance with safety, environmental, and operational standards.

What We’re Looking For

Qualifications

Nice to have

What It’s Like to Work With Us

You’ll spend time in high-tech labs, occasionally working in cleanrooms or environments with biological materials and chemicals — full PPE provided.

The role is dynamic — from client sites to hands-on tech work — so adaptability and curiosity are key.

You’ll be backed by a passionate and expert team, with continuous learning and growth opportunities.

What We Offer

Join PerkinElmer and help scientists make the world healthier, cleaner, and safer. Apply today and bring your chromatography expertise to a company where your work truly matters.

Equal Opportunity

PerkinElmer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, veteran status, or other protected characteristics. See links to the EEO laws and Pay Transparency documents for more information.

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