UX / CRO Design Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Conversion Optimization & UX Design Manager, you will be a strategic and hands-on force in BCG’s Design Studios, applying deep expertise in Conversion Rate Optimization (CRO) and UX design to elevate the digital performance of financial institutions and other client industries. You will lead and execute end-to-end optimization and design strategies—shaping digital experiences that are not only beautifully crafted, but also measurably impactful.

You will work closely with strategic consulting teams to embed in their workflows as a digital design expert, helping them bring hypotheses to life through testable design, A / B experiments, journey optimization, and data-informed user flows. Whether auditing an existing onboarding funnel for a