Partnership Development Manager

Overview At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Responsibilities Develop local relationship with Partners and facilitate other internal teams to do so when needed

Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth

Establish productive, professional relationships with key personnel in assigned partner accounts

Meet assigned targets for growth in revenue / gross profit through existing Partnerships in their portfolio

Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets and critical milestones associate with productive partner relationship

Manage potential partner conflict with other Infobip sales channels by fostering excellent communication internally and externally, and through strict adherence to partner rules and engagement

Align cross-functional teams in order to ensure partners implementations are on track and successfully delivered

Ensure Partner certification program is executed as per standards

Organize and coordinate joint planning sessions and processes with the Partner

Creates and manages a recurring partner communication strategy, including quarterly business reviews and potential new opportunities and feature updates

Ensure partner compliance with partner agreements

Organize Partnership related events and drives similar initiatives / activities related to improvement of Infobip’s relationship with the partners

Enable acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.

Demonstrate market expertise and a deep understanding of customer’s organization to drive customer decisions toward company’s solutions and products

Assists in brand / market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities

Provide inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level

Qualifications years of experience in partnership management, business development, or strategic account management

Strong track record of growing partner relationships and driving revenue through joint go-to-market efforts

Excellent communication and stakeholder management skills, including with executive-level partners

Ability to lead cross-functional projects and align teams around shared goals

Proficient in using CRM tools (Salesforce) and data-driven in managing partner performance

Fluent in English and Spanish

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