Customer Service Officer - German / English

About the Company

CRC Industries Europe is a dynamic multinational headquartered in Zele, Belgium, with roots in Philadelphia, USA. We specialize in high-performance chemical products—lubricants, cleaners, degreasers, and anti-corrosion agents—serving the electronics, automotive, and industrial sectors. With production sites in Belgium, the UK and South Africa, and sales offices across Europe and the Middle East, we’re a global force with a local heart.

As a Customer Care Representative, you’ll be the trusted point of contact for our EU customers—especially in Spain, France, and Portugal. You’ll manage the full order-to-cash cycle, ensuring smooth operations, clear communication, and top-tier customer satisfaction. As you grow in the role, you’ll also take on commercial activities such as identifying growth opportunities with smaller accounts, nurturing leads, and assisting the sales team.

Customer Care & Order Management

Sales Support & Customer Success

Collaborate closely with Sales and