Solution Consultant Manager

Overview Be among the first 25 applicants

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight. Be in the driver’s seat of your career as a Solution Consultant with the industry leader — and build a career you can trust.

Join our Client Onboarding and Delivery Team and play a key role in shaping the colleague experience worldwide. We’re seeking an individual passionate about operational excellence and dedicated to providing seamless support to our global workforce. The Solution Consultant is responsible for outlining and presenting product offerings and architecture effectively to prospects and customers, building confidence in Accertify’s technology infrastructure, and addressing all technical inquiries during the sales cycle. To succeed, the Solution Consultant must have a strong desire to apply their business and technical skills, including gathering business requirements, developing a technical sales strategy, and configuring and demonstrating solutions that meet these requirements. Additionally, the candidate must be able to document and clearly explain the solution design to internal teams to ensure a smooth transition from post-contract to implementation. This role requires collaboration across departments and coordination with the Onboarding Teams to fill any strategic gaps and ensure the recommended solution is successfully implemented.

Responsibilities The ability to confidently present and articulate the business value of Accertify’s solutions to managers and executives of all levels (namely, client-facing stakeholders)

The ability to uncover the challenges and issues clients face by executing successful and targeted discovery sessions, demonstrations, and workshops

Partner with the Sales team to engage with clients to define, create, and present solution prototypes, scoped into statements of work

Partner with the Implementation team to ensure solutions identified are implemented and aligned with both the client’s and Accertify’s strategies

Be a thought leader who is curious and can create new solutions using out-of-the-box thinking

Be self-motivated, flexible, and take initiative

Demonstrate a working knowledge of Online Fraud, Chargebacks (Disputes), and Payment Processing life cycle

The ability to address security, cloud computing, and Payment Card Industry (PCI) standards

Deliver product, technical, and security-related responses on RFPs / RFIs

The ability to manage multiple client engagements simultaneously

Understand Machine Learning concepts for Fraud modelling

Work as a team player by contributing, learning, and sharing new knowledge

Lend efforts towards maintaining our Demo environment

Skills & Qualifications Bachelor’s degree or equivalent

Experience in a comparable pre-sale, sales engineering / solution consultant position, supporting the sales cycle in selling Software-as-a-Service or other high value business solutions

Highly organized self-learner with excellent prioritization abilities

Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques

Ability to negotiate and offer alternatives to the client on setting up the appropriate integration and risk logic

Superior presentation and demonstration skills

Strong creativity and problem-solving skills

Client stakeholder management experience at a range of levels

Working knowledge of online fraud prevention platforms, with a strong understanding of payment risk principles, including techniques or platforms used to mitigate e-commerce fraud

Knowledge of data integration, relational databases, API’s, machine learning, and web technology

Ad hoc travel requirement around 20-30% each month (generally short European trips and occasional visits to the US)

European languages, in particular French, Spanish, and German, are an advantage.

Additional Details This role is a hybrid (3 days in office) opportunity to work from our Accertify Madrid office location : Calle Albacete, 5, 7th Floor, 28027, Madrid, Spain

Employment Eligibility : Candidates must be legally authorized to work in Spain at the time of application. This position does not offer visa sponsorship; therefore, only applicants with existing work authorization in Spain will be considered.

This role may be subject to additional background verification checks.

Benefits At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally :

Health & Wellness : Medical, dental, and vision coverage for you and your family.

Time Off : Paid time off, holidays, and personal days to maintain work-life balance.

Financial Growth : We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.

Career Development : Training programs, mentorship opportunities, and growth potential within the company.

Wellness Support : Mental health resources and wellness programs.

Family-Friendly Perks : Parental leave, flexible work arrangements.

Extras & Perks : Commuter benefits, employee discounts, and company-sponsored events.

Are you ready to make an impact? Apply today and be in the driver’s seat of your career.

Employment type Full-time

Job function Information Technology

Seniority level : Entry level

Location : Madrid, Community of Madrid, Spain

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