CRM Marketing Project Manager - VIE - Barcelone

At papernest, we believe life is too short for paperwork.

Our free digital platform allows users to centralize, optimize, subscribe to, and cancel all their contracts in just a few clicks : electricity, internet, insurance, and more. And this is only the beginning. From streaming services to everyday essentials, we're building tools that return time and peace of mind.

This year marks the 10th anniversary of our launch of the idea that it is possible to simplify the lives of our clients by offering them an innovative solution that allows them to subscribe to, manage, and easily change all types of contracts through a single, intuitive platform.

In the meantime, we have supported over 2 million clients in France, Spain, and Italy, while investing in new verticals, positioning ourselves as a high-performing, innovative, and competitive scale-up in a rapidly growing market.

With over 900 employees spread across 3 locations, we are strengthening our position as a leader in the European market. We are always looking for talented individuals ready to join a committed team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact.

Are you ready to join the adventure ? To face the next challenges, the Product Marketing team is looking for a CRM Marketing Project Manager .

Your futures missions  :

As a CRM Marketing Project Manager :

You will be responsible for managing and optimizing B2B2C customer relationships, ensuring high-quality service delivery, and enhancing our customer experience. Your work will encompass both strategic and operational dimensions, and you'll play a pivotal part in our organization's success and growth.

The comprehensive nature of this position offers a unique opportunity for individuals who enjoy a blend of strategic thinking, operational execution, data analysis, creativity, and teamwork.

Key responsibilities :

1. Strategic planning

• Design customer journeys and craft relationship marketing strategies to achieve both business objectives (such as optimizing conversion rates) and enhance customer satisfaction and experience.
• Collaborate in launching new partnerships with adapted customer journeys.

2. Operational excellence

3. Data-driven insights

4. Creative content

5. Collaborative relationships

You will work with the following tools :

About you :

To thrive in this role, you should possess :

Hiring process :

1. Initial discussion with Juliette , from our Talent Acquisition team.

2. Practical exercise : You will be given a use case to assess your skills and abilities.

3. Interview with Agnès , our CRM Manager.

4. Final interview with our leadership team.

What we offer :

Are you interested in this challenge? 🙂

Then don’t hesitate any longer, we can’t wait to meet you! Regardless of your age, gender, background, religion, sexual orientation, or disability, you have a place with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone.

We especially encourage female applicants. Even if you feel you don’t meet all the criteria outlined in this job offer, know that every application is valuable. We firmly believe that diverse backgrounds enrich our team. We will give your application the utmost attention because gender equality and diversity are key assets to our success.