Azure Platform Support Engineer

Job Title : Azure Platform Support Engineer

Location : Barcelona, Spain (Hybrid)

Contract Type : Permanent / Full-time

Overview

We’re looking for an experienced Azure Platform Support Engineer to join an international technology team and play a critical role in ensuring smooth platform operations. You’ll be working across global systems, troubleshooting issues, and implementing improvements that enhance performance, reliability, and customer experience.

This is an opportunity to work in a collaborative, fast-paced environment where innovation and continuous improvement are encouraged.

Key Responsibilities

Deliver day-to-day operational support for global platforms, resolving issues within SLA and minimizing client impact.

Troubleshoot platform incidents, escalate bugs, and contribute to performance improvements.

Maintain and adjust automation scripts to improve efficiency of recurring processes.

Collaborate with colleagues across engineering, DevOps, and support teams to deliver scalable solutions.

Monitor systems proactively using modern observability tools and ensure thorough documentation of solutions.

Support ongoing platform enhancements, contributing ideas for adopting new technologies.

Skills & Experience

Strong background in Linux scripting (Bash, Python basics) .

Proven experience working with Microsoft Azure infrastructure and container technologies ( Kubernetes, Docker ).

Knowledge of Infrastructure as Code (Terraform) and deployment automation ( Jenkins pipelines or similar).

Familiarity with databases (PostgreSQL, Synapse) and logging / monitoring tools (Elasticsearch, Grafana, Prometheus, Dynatrace).

Exposure to distributed systems (e.g., Spark), messaging systems (Kafka), and data science tooling (Jupyterhub, R-Studio) is a plus.

Comfortable working with agile collaboration tools (Jira, Confluence, Git) and within ITIL-based service environments.

Strong problem-solving mindset, proactive approach, and effective communicator in English .

Demonstrates a DevOps mindset, taking responsibility for building and running applications.

What’s on Offer

Hybrid working model, with flexibility to work from abroad for part of the year.

Competitive salary, performance-based bonus, and benefits package (pension, employee share plan, discounts).

Opportunities for career development, international mobility, and continuous learning .

Supportive environment that values innovation, collaboration, and work-life balance.