Digital Payments Product Manager

Who We Are :

CoverWallet is a team within Aon Business Services at Aon, a global leader in risk and insurance solutions. Our mission is to help small clients easily understand, buy, and maintain protection for themselves and their businesses. Our vision is to build customer‑centric, revenue‑driving insurance experiences powered by actionable data, elegant design, and modern technology. Our experiences and technology support businesses in the U.S., Europe, and Asia.

What you will do :

As a Digital Product Manager for Digital Payments & Fiduciary, you will focus on scaling our digital platform for customer payments, as well as managing integrations with enterprise accounting & fiduciary systems. Our Digital Payments platform has experienced considerable growth in recent years, and requires a hands‑on and strategically‑minded Product Manager to drive scale. You will be responsible for analyzing data inputs to inform new capabilities, curating opportunities to innovate customer experience and improve business conversion, and ensuring platform integrity and reliability across internal accounting and billing systems. You will work in a fast‑paced environment, collaborating with data scientists, software engineers, UI designers, and cross‑functional teams to ship high‑quality, user‑centric products.

A Typical Day :

• Identify a funnel of quantitative and qualitative inputs to curate opportunities for product improvement and innovation.
• Contribute to the product vision and roadmaps for enhancing the customer and agent‑focused experiences around payments, accounts‑receivable, and accounting.
• Develop high‑level experience and process diagrams and wireframes to set requirements, guide stakeholder discussions, and brief UI design.
• Draft stories and business cases using qualitative and quantitative data.
• Recommend and remotely lead research and discovery activities, inclusive of user research, data analysis, and competitive reviews.
• Communicate clearly with multiple stakeholders and set appropriate expectations.
• Work closely with data scientists, designers, engineers, finance, accounting, operations, sales, marketing, and business teams.

What you need to succeed :

Preferred but not required :

About the recruitment process

Why CoverWallet :

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