Application Consultant

Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. Deliver first class technical applications support and training, perform demonstrations of Leica Biosystems Instruments and reagents, with promotion and sales of the LBS product portfolio.

The ultimate objective is, to support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence.

The Application Consultant will provide applications support and training, perform demonstrations of Leica Biosystems instruments to customers in their defined territory, ensuring Leica Biosystems products have maximum "uptime" through optimization of reagents and systems and therefore retain customers to generate reagent order intake.

The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support with demonstrations, tender responses, sales growth and margin. The role will assist in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.

Major Responsibilities :

Reagents Sales : Generate and develop sales and product awareness of Leica Biosystems product portfolio directly through customer visits & product information, samples and customer trials.

Follow-up new leads generated by marketing activities, product presentations & workshops. In conjunction with the Account Manager, plan and implement sales initiatives in order to address specific tactical and / or strategic business needs. Record and actively manage activities in Salesforce.Com.

Customer Acquisition and business development : Collaborate with Account Manager in researching and identifying potential new customers in line with strategic directives in order to generate sales and to expand the Leica Biosystems customer base. Key areas to target include current Leica Biosystems users, users of non-Leica Biosystems platforms, Clinical and Research customers. Identify and qualify opportunities to offer consumables and reagents with instrumentation to further increase sales in new market segments. Lead and perform retention visits to key accounts. Record all activities as requested by the (local) management.

Demo / Negotiations & Support : In collaboration with the entire (local) Leica Biosystems team, initiate and coordinate demos of Leica Biosystems products at customer sites. Lead customer visits for demonstration at LBS Facilities. Participate in seminars and meetings as necessary in order to promote existing and new products to customers in line with the existing promotional programs and strategies.

Perform or assist during value stream mapping projects in order to promote existing and new products to customers, addressing their specific needs.

Market & Competitors Research : Supply information on market share development, competitor's activities, trends and market developments in geographic region of responsibility to Sales Management and Marketing. Record customer contacts as requested by the (local) management in the relevant CRM systems.

Training and Support : Performing customer training directly in the demonstration of :

• Instrument use
• Software functionality
• Protocol development for the customer
• Leica Biosystems consumable products
• Provide application support, with a commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures

LBS Instrument Portfolio Responsibilities

Requirements

Languages : Spanish and English is a must.

Knowledge of the anatomical pathology Lab environment.

Science degree, Lab technical in AP or demonstrable experience in similar position

Analyzes possible solutions using standard procedures.

Receives a moderate level of guidance and direction.

This role will involve frequent travel for business and as such you must be able to travel accordingly.

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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