Overview
TheyDo is a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.
In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more. We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth. We kicked off 2025 with a global team of 80 TheyDoers, representing over 30 nationalities across 20 countries. This is just the beginning. Join our exciting journey as we make the Customer Journey the most powerful business tool there is.
Role
Shape the future of journey management as our Staff Product Designer. At TheyDo, we believe the customer journey is the most powerful business tool there is. We’re on a mission to help teams design smarter, act faster, and stay aligned by managing journeys, not projects. Now we’re looking for a Staff Product Designer to lead bold design thinking across complex challenges and elevate our product to the next level. This isn’t just another design role. You will define the vision and strategy for how teams turn journey data into insights, influence core product decisions, and drive a design-first approach across our metrics, reporting, and data experiences.
What You’ll Do
As a Staff Product Designer, you’ll drive the design vision for our journey-centric strategy, helping shape how organizations make decisions through data and insight.
- Own end-to-end design for our data-focused initiatives across metrics, reporting, and insight visualizations that drives intelligent decision making.
- Collaborate deeply with product and engineering leadership to set direction and ship cohesive experiences across multiple areas for our Data team.
- Drive design from ambiguity to execution, navigating problem spaces that require deep systems thinking, breadth of creativity, and intuition for key alignment moments.
- Work in all levels of fidelities, balancing speed with craft to learn what works through user insight and iteration.
- Mentor and uplift other designers by providing clarity, coaching, and thoughtful critique that pushes the team’s bar for quality.
- Shape our design culture by evolving our design system to scale both product functionality and design excellence, refine our collaboration processes, and contribute to an environment where we can amplify each other’s strengths.
Who You Are
You’re an experienced designer who :
Thinks in systems and acts like a product owner, connecting user needs, business impact, and technical feasibility.Thrives in ambiguity and is energized by navigating complex, cross-functional initiatives.Designs end-to-end, from the broad architecture of an experience to the micro-interactions that bring it to life.Energized by new AI tooling and eager to translate ideas into working prototypes using tools like Lovable, Vercel, Figma, and others.Has deep design intuition, with a strong point of view on when to invent and when to rely on proven patterns.Communicates with clarity, using storytelling, prototyping, and data to bring others along.Has led design in high-growth environments, ideally from Series B onward, and knows how to scale impact without increasing complexity.Lifts up others and is seen as a go-to for unblocking ambiguity, elevating craft, and creating alignment.What We Offer Our Permanent Employees
Competitive compensation and pre-IPO equity — ownership with our stock package.Fully remote working with flexible hours.Health Insurance benefit — tailored support for every employee, regardless of location.Flexible holiday days — minimum of 25 days of paid holiday per year (pro rata), plus public holidays and an extra three days during our annual winter shutdown.Learning and Development budget — support for growth and development.Wellbeing budget — support for mind and body (e.g., meditation, mindfulness, or gym memberships).Paid parental leave — up to 6 months for primary carer and 6 weeks for secondary carer, fully paid.Home office or co-working support — budget to set up your ideal workspace.Company events — regular in-person gatherings and retreats.Latest tech & tools — equipment and software to work effectively (MacBook Air / Pro or laptop; Gather, Slack, Notion, Loom, G Suite, and TheyDo tools).Continuous growth of our benefits package as we scale.Recruitment note : We do not accept unsolicited CVs or introductions from recruitment agencies.
About TheyDo — Our core values drive every decision. We : Journey together, Own it, Cloaks off, and Customer Fueled innovation. We are an equal opportunities employer and value a diverse, inclusive culture. We will make reasonable adjustments to the interview process if needed. If you are a woman or part of an underrepresented group, we encourage you to apply.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Design, Art / Creative, and Information TechnologyIndustries
Technology, Information and InternetNote : This posting includes references to location-based job postings in EU regions and may include example locations such as Bucharest and Amsterdam.
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